You also have a great tool at your disposal, the “Mark for review” feature.

For example, you could build a custom approval process with process builder, but why do this when there is a standard feature that is best practice? You can often worm out these by focussing on standard Salesforce features that accomplish a task. They also like to throw in curveballs, of features that appear to be correct but aren’t best practice. Salesforce likes to throw in answers that are made up of features or just plane incorrect. When deciding on the answer, be sure to use the process of elimination to get rid of the answers that are definitely incorrect. If you need to, use the pen and paper provided to draw out a data schema, role hierarchy or any other diagram that will help you visualize the answer.

For the scenario-based questions there will be huge clues in the answer to what the correct answer actually is. When taking the exam, pay particular attention to the question, and read it through a few times. When exam day finally hits, there are a bunch of tips we gathered over the years to give you the best chance of passing with flying colours.įirstly, if there are any concepts that you are struggling to get to grips with, then print off a cheat sheet and try and memorize any of these before you take the exam so they are fresh in your memory.

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